Xiant Forums / Bug Reporting / Xiant Filer

Failed to Save

Rip — Wed, 15 Jul 2009 05:55:54 GMT

XP Pro - Outlook 2007 - Exchange 2007 - Setting up Automatic filing and on some senders I get the message "Failed to save" after selecting the delay, folder to move to and clicking OK. Other users have worked OK

Outlook AddIn doesn't load

rainer — Thu, 25 Jun 2009 03:25:53 GMT

Installation on a german vista outlook 2007 succeeds but after starting outlook the AddIn wasn't loaded. Investigating the outlook addins shows that there's a checkmark in front of the addin.

We are aware of issues with VMWare running XP on Mac

Moderator2 — Thu, 02 Jul 2009 09:08:27 GMT

Hello,

We are aware of some issues with Filer running on a VMWare virtual machine running Windows XP on Mac. The issue seems to point to WPF (Windows Presentation Foundation). For the time being, please do not run our installer if you have a similar configuration.

International Version of Outlook

Moderator2 — Tue, 30 Jun 2009 10:48:16 GMT

Please note that we are aware of some issues with the Xiant Filer and international versions of outlook. For the time being please note that you may not be able to run the Xiant Filer. Testing in this area is ongoing.

Installation Issue - Required Interaction Component not available (Primary Interop Assemblies)

otr — Thu, 25 Jun 2009 00:18:46 GMT

Good morning,

while I am not sure if this a bug of Xiant or just incompatibility of my system, the issue is as follows:
When installing the application I receive the following error message:
"A required component for interacting with Outlook 2007 is not available. Please run setup.exe that came with this MSI file to properly install the necessary component (Office 2007 Primary Interop Assemblies)."
If I run setup.exe (which is located in the destination folder I specified before), I receive the same message again.
Please note that I run Windows XP SP3, Office 2007 and do not have admin rights.

Any help will be appreciated.
Thanks

Xiant bug reports

Moderator2 — Tue, 23 Jun 2009 15:02:39 GMT

Thank you for choosing to evaluate Xiant Filer. If you have difficulties with installing, or running the application, you may either post your questions here, or email us at support@xiant.com. This topic will contain the most common issues encountered by the beta users.

The word "Inbox" is hard coded (international versions)

Moderator2 — Fri, 26 Jun 2009 14:06:09 GMT

The Xiant Filer is currently hard-coded to look for a folder called "Inbox", which may not be there on international versions of Outlook. At this time, this configuration is unsupported.

A workaround is to create a folder in the root of your mailbox called "inbox".

Issues with the toolbar not showing up

Moderator2 — Thu, 25 Jun 2009 15:46:29 GMT

We have made changes that may resolve the issues with the Xiant Filer toolbar not showing up.

Please download the new build from http://www.xiant.com/TemplateDownloads.aspx?contentId=3.

We welcome your feedback and your interest in Xiant Filer.

Cannot see any Topics

Big Pete — Thu, 25 Jun 2009 11:44:38 GMT

I downloaded the latest version (675) today and glad to see that the Toolbar is now loaded in the Outlook main window. I have been able to create Topics, and add emails to particular Topics. However I cannot see any Topic windows anywhere on my screen. The only place where I can see Topics mentioned is if I right click on a message, or open a message in a new window and then get a Topics dialogue. However nowhere do I see any Topics windows or any option to show or hide Topics?
Running Outlook 2007 with SP2, and Vista.
Any ideas?
Peter

Problem creating New Topic

Moderator4 — Wed, 24 Jun 2009 16:53:42 GMT

We had an issue with Topics not getting created when the New Topic button was pressed.

This is now resolved in the latest version available for download, [url]http://xiant.com/TemplateDownloads.aspx?contentId=3[/url]. If you saw this issue, please download the latest version.

Thank you,
The Xiant Team

Installer Error 2755

Moderator2 — Tue, 23 Jun 2009 15:12:03 GMT

We have gotten several reports about this error, we are actively researching it, and will post an updated installer as soon as we have a fix for it.